Privacy Policy

Introduction

We take your privacy seriously at EZZ Casino. Our Privacy Policy is designed to help you understand what information we collect about you, how we use it, and how we protect it. This policy explains our practices regarding personal data collection, storage, and usage.

Purpose of the Privacy Policy

The purpose of this Privacy Policy is to inform users like you about your data rights and how we handle your personal information. We want to be transparent about what data we collect and why, so that you can feel confident playing with us.

Scope of Application

This Privacy Policy applies to all EZZ Casino services, including our website, mobile app, and customer support channels. By using our platform, you agree to the terms outlined in this policy.

Consent Clause

By using EZZ Casino's services, you consent to our practices as described in this Privacy Policy. We may update this policy at any time, so it's essential to review it regularly.

Data We Collect

We collect various types of data about you, including:

• Personal Information: name, email address, date of birth, address, and other details.• Account Info: username, password, payment details, and any other account-related information.• Technical Data: device information, IP address, browser type, cookies, and other technical data related to your interactions with our platform.• Usage Data: site activity, login logs, game interactions, and other usage patterns that help us improve the user experience.

How We Use Your Data

We use collected data for several purposes:

• Creating and managing accounts: We use personal information to create and manage your account, as well as to verify your identity.• Processing deposits and withdrawals: We need access to payment details to facilitate transactions on our platform.• Providing customer support: We may contact you using the email address or phone number associated with your account to provide assistance or answer questions.• Bonus eligibility and responsible gambling monitoring: We use data to determine bonus eligibility, track game history, and monitor for potential problems related to responsible gaming.• Improving the site and personalizing the user experience: We collect usage data to improve our platform, enhance the user interface, and personalize your experience based on your preferences.• Fulfilling legal and regulatory obligations: In some cases, we may be required by law or regulation to share specific information with authorities.

Cookies and Tracking

We use cookies, small text files stored on your device, to:

• Essential cookies: These are necessary for our platform to function properly. They help us remember your login details and other essential settings.• Analytics cookies: We use these to gather data about site usage and user behavior, which helps us improve the platform and user experience.• Marketing cookies: We may place marketing cookies on your device to display targeted advertisements or promotional messages.

You can manage or disable cookies in your browser settings. Keep in mind that disabling essential cookies may affect our ability to provide certain services.

Legal Basis for Processing

We process personal data based on the following grounds:

• Contractual necessity: We need access to certain information to fulfill contractual obligations, such as processing deposits and withdrawals.• Legal obligations: In some cases, we are required by law or regulation to share specific information with authorities.• Legitimate interests: We may use your data for our legitimate business purposes, such as improving the platform and personalizing the user experience.• User consent: Where necessary, we will obtain explicit consent from you before collecting or using your data.

Data Sharing and Disclosure

We may share your personal data with:

• Payment processors: To facilitate transactions on our platform.• Gaming providers: For game development and management purposes.• Authorities: When required by law or regulation.

We do not sell personal data. However, we may disclose information where it is necessary to comply with the law or protect our rights.

Data Storage and Retention

We store your personal data securely for as long as necessary:

• Account-related data: We retain account-related information until you close your account.• Usage data: We keep usage data for a reasonable period, typically up to 24 months, to improve the platform and user experience.

Security Measures

We implement robust security measures to protect your personal data:

• SSL encryption: Our platform is protected by industry-standard SSL encryption to ensure secure communication between our servers and users.• Access controls: We limit access to sensitive information to authorized personnel only.• Authentication processes: We use secure authentication methods, such as password hashing and two-factor authentication, to protect user accounts.

Your Rights

Under data protection laws, you have the following rights:

• Access, update or delete your data: You can request access to, correction of, or deletion of your personal information.• Withdraw consent or object to processing: If you change your mind about our data collection and usage practices, you may withdraw consent or object to certain types of processing.• How to contact us: To exercise these rights, please contact us through our support channels.

International Data Transfers

We may transfer personal data outside the European Economic Area (EEA), but we take steps to ensure compliance with relevant regulations:

• Standard Contractual Clauses: We use standardized contracts that meet EU requirements for international transfers.• Data protection agreements: We have data protection agreements in place with any third-party providers or partners.

Third-Party Services

When you access external links or services, please note that they have their own privacy policies:

• External content: These are not controlled by EZZ Casino and may be subject to different terms and conditions.• Liability disclaimer: We are not responsible for the content or practices of external parties.

Policy Updates

We reserve the right to update this Privacy Policy at any time. We will notify you through our support channels when changes occur:

• Continued use: Your continued use of our platform after updates means acceptance of new terms and conditions.• Notice period: We will provide reasonable notice before making significant changes to ensure transparency.